We have only had AT&T U-Verse for a short time, about six months or so. We love the new service, but there is one thing (besides the fact that we do not get the Hallmark Channel!) that we do NOT love: the tedious process we have to go through to turn closed captioning on and off!
Although I am hearing impaired (since infancy due to being born three months prematurely), I don't usually need the closed captioning, but it does make it easier for me at times. Plus, I like catching their mistakes! My husband doesn't really like having the words on the screen -- especially when he's watching his financial news shows, in which case he turns it off -- but he tolerates it for me. We have to switch back and forth and this is a 30-click process! You may wonder why we do not do it from our TV. That is because we have an older, tube TV and I have not ever been able to find the option using the TV menu from the original TV remote control.
Then, last night, my darling 18-month-old "wonder child," was playing with the remote and to my GREAT surprise, activated the TV Closed Captioning! The funny thing was that the TV started showing double closed-captions -- from both AT&T U-Verse AND the television! Makes for a crazy case of double vision!
I immediately started trying to figure out she did it (fortunately, she was pressing the same buttons) and discovered that turning Closed Captioning on and off is now a simple 3-click process!! Gotta love that!
Now here's how YOU can do it, too!
1. Using your AT&T U-Verse remote control, press the TV button at the very top (just to the right of the AT&T button).
2. Press the Exit to TV button that is located to the "northwest" of the yellow triangle.
This will make "TV CC: Off" pop up on the screen as shown below.
3. Use the right arrow key to change "off" to "1" as shown below. You can cycle through the whole selection of Closed Captioning options, but this is the one that I use.
There you go! Closed Captioning has been activated.
One thing to note is that when you turn your AT&T U-verse off, it will automatically reset the Closed Captioning to "off." Now that you know how, it's a simple 3-click process to turn it back on!
Another advantage is that now we can have closed captioning for when we play DVDs rather than going through the process of turning on subtitles which may or may not be available on the DVD.
This may not work for all TVs (if not, leave a comment), but hopefully, it will work for you!
UPDATE: I did try this procedure when I watched a DVD that we own and it worked fine. However, when we rented a couple of movies from Redbox, it didn't work at all! I could change it to 1, but it wouldn't do it. I don't know why.
UPDATE #2: One of my Anonymous readers posted this great tip in the comments: "If you press the ENTER key at the bottom right of the remote, it will bring up a VIEWING OPTIONS menu on the side of your screen. Scroll down to CLOSED CAPTIONS and hit OK on the remote and then choose ON or OFF for the captions. Fewer steps this way! :-)" That pretty much made my day! I can't wait to show my husband!